Needs assessment
Before entering a service agreement a TSA sales manager will visit your site in order to summarize your needs and the current status of your equipment.
Service agreements for professional and regular processes.
Chris-Marine’s service agreements help customers to make sure that processes are always performed using the latest know-how and that the equipment is ready for the next service job. Service agreements normally include a combination of spares & consumables, in-situ services and repairs.
Before entering a service agreement a TSA sales manager will visit your site in order to summarize your needs and the current status of your equipment.
You will then get a tailor-made proposal of what we think would be wise to include in a service agreement as well as the status of all your existing equipment.
A service agreement lasts for 12-36 months and includes most of what you need during that period at a fixed monthly fee. You may change the content of the agreement as new requirements arise. Super-users will visit your site every 6 or 12 months depending on your need. Each visit lasts for a few days up to a few weeks, depending on your needs and the size of your business.
The visits may include commissioning of new equipment and processes, in-situ servicing of existing equipment, time and quality optimization of certain processes as well as training of staff.
Service agreements
Reach out to our team and we will help you summarize needs, equipment status, and a tailor-made proposal.
Contact us