Service agreements

Service agreements for professional and regular processes

Chris-Marine’s service agreements help customers to make sure that processes are always performed using the latest know-how and that the equipment is ready for the next service job. Service agreements normally include a combination of spares & consumables, in-situ services and repairs.

How it works

  • Before entering a service agreement a TSA sales manager will visit your site in order to summarize your needs and the current status of your equipment.
  • You will then get a tailor-made proposal of what we think would be wise to include in a service agreement as well as the status of all your existing equipment.
  • A service agreement lasts for 12-36 months and includes most of what you need during that period at a fixed monthly fee. You may change the content of the agreement as new requirements arise. Super-users will visit your site every 6 or 12 months depending on your need. Each visit lasts for a few days up to a few weeks, depending on your needs and the size of your business.
  • The visits may include commissioning of new equipment and processes, in-situ servicing of existing equipment, time and quality optimization of certain processes as well as training of staff.
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