Questions and answers about Trust-Ocean
Below you will find common questions and answers regarding Chris-Marine's Performance Monitoring system.
Trust-Ocean is a digital performance and compliance platform for ships. It collects real-time operational data from your vessel, processes it securely in the cloud, and transforms it into clear dashboards and regulatory-ready reports. Shipowners, operators, and crews gain actionable insights to improve efficiency, reduce fuel consumption, and ensure compliance with environmental regulations.
What kind of data does Trust-Ocean record and analyze?
Trust-Ocean can capture and process data from a wide range of onboard systems, sensors, and equipment such as flow meters, shaft power meters, AMS, AIS, GPS/navigation, weather sensors, and engine performance systems. This information is then analyzed to deliver accurate KPIs, compliance metrics, and performance insights.
Do I need new sensors to use Trust-Ocean?
Not always. Trust-Ocean is designed to integrate with your vessel’s existing sensors and automation systems. However, if important data points are missing, additional sensors can be supplied by Chris-Marine, such as mass flowmeters or shaft power meters to ensure complete and accurate monitoring.
How does Trust-Ocean make sure the data is accurate?
Data accuracy and reliability are core to Trust-Ocean. We ensure quality through:
- Automatic validation and filtering of raw sensor data
- Redundancy checks across multiple sources (where available)
- Standardized reporting formats for compliance
- Continuous monitoring for anomalies or missing values
This ensures that the data you see and submit to regulators is trustworthy and audit ready.
What can I use Trust-Ocean for?
Trust-Ocean supports both operational performance and regulatory compliance. Key applications include:
- Fuel efficiency monitoring and optimization
- CII, EU ETS, Fuel EU and IMO DCS compliance reporting
- Voyage and port operation monitoring and analysis
- Trim and speed optimization
- Fleet-wide benchmarking and KPI tracking
- Hull & Propeller performance monitoring
How secure is Trust-Ocean?
Trust-Ocean is built on Microsoft Azure Cloud, following the highest industry standards for cybersecurity and data protection. All vessel data is encrypted in transit and at rest, with strict access controls to ensure only authorized users can view information. Regular security updates, monitoring, and compliance with maritime cybersecurity guidelines (such as IACS E27 and IEC 62443) keep your fleet’s data safe and trusted at all times.
How long does installation usually take?
A typical onboard installation can be completed in 1–2 days, depending on vessel readiness and sensor availability. After commissioning, the vessel starts transmitting data immediately to the cloud, and dashboards are available for use.
What support do I get after installation?
We provide full lifecycle support, including:
- Remote monitoring and diagnostics
- Regular software updates with new features
- On-demand technical assistance
- Training for crew and shore staff
- Optional service agreements for proactive maintenance
How is Trust-Ocean charged?
Trust-Ocean is offered as a subscription service (SaaS). The pricing model includes:
- A one-time installation fee (hardware & setup if required)
- A recurring subscription per vessel for cloud services, updates, and support
- This structure ensures predictable costs and scalability across fleets.
Can Trust-Ocean be tailored to my fleet’s needs?
Absolutely. Trust-Ocean is built to be modular and adaptable. Customers can choose the level of functionality they need from compliance-only reporting to full performance optimization across the fleet. We can tailor dashboards, and reporting formats to align with your operational priorities.
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